Monday, April 16, 2012

Anonymous letters are a one-sided conversation!




We appreciate comments, suggestions and complaints from Lakeland residents about the Lakeland Community.  Resident comments, suggestions and complaints have frequently helped change the future of Lakeland.

Recently I received an articulate letter with some excellent comments and suggestions about Lakeland.

However, I was unable to follow up on some of the comments because the writer did not include a contact number, name or address.  The writer essentially was having a one-sided conversation.

While I appreciate all comments (as I say, if you don't tell me, I don't know what you are thinking), it is impossible to respond to anonymous comments and even the best comments or suggestions lose some of their impact if we can't follow up.

Also, I feel that we encourage open communication and while we may not agree, I certainly would hope that residents feel comfortable in openly making comments, suggestions and complaints.  We may disagree, but we will listen and discuss the situation, and we cannot discuss it without a contact number or name.

We encourage residents to leave their name or at least a contact number or e-mail.  While we consider all comments, suggestions and complaints, the fact hat we can respond to and discuss problem areas with the person(s) directly affected will benefit all of us.

No comments: